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Tuesday, September 30, 2008

Test Time! - Backup Part 2 of 2

Welcome back!

Let's review... If you haven't read Part 1 you should stop now and come up to speed.

Traditional backup = Tape and the responsibility of a human to switch on a daily basis. Take a tape offsite, not lose it, and bring it back to the office.

Latest backup technology = Automated, online/offsite backup, encrypted in data warehouse with a local copy stored on a virtual server to reduce the amount of time to access data from days to hours. NO HUMAN INTERACTION.

Obviously, the online backup is a better solution than tape. Your data is extremely valuable, and just as important is the productivity of your staff. Most small and medium businesses have one server (think about eggs in one basket). The availability of that server is vital, absolutely vital, to the productivity of your business.

OK. Here's the test, I hope you studied...

1. If your server were turned off right now, and were not available for two business days, how much money would your company lose in lost sales, poor customer service, employee wages and productivity? Actually try to put a number to it.

2. When was the last time you had a successful backup? No assumptions. When did it happen?

3. If your building burned down (or flood, vandalism, theft) would your backup tapes burn up with your server? Tapes in a fire proof safe is not a good answer. Tapes melt from heat not fire. They have to be in a heat proof safe.

4. Who switches your tapes every day? Do they take the tape offsite? Are they stored in a safe place?

4a. If the person taking your tape off site left one sitting on the bar in a tavern, how would you start the letter to your clients that their private information was carelessly lost by your company? (By the way, this is a true story)

5. Are you losing sleep at night because you are worried about your data and your backup?

6. Convince me that whatever you are using for a backup is better than an automated online backup with a virtual server to minimize downtime.

All tests will be graded, and I will personally follow up with you.

Hopefully this opens your eyes and makes you think about what is happening in your business. And according to our old friend Yogi Berra "You can observe a lot by watching"

Brian O'Shaughnessy
ITConnexx, Inc.

1 comment:

Chad said...

I strongly agree that tape backup is a technology with flaws and online, "Hands Free" backup is the way to go.
I will also stress that tape backup is better than no backup at all but with online backup the process is more efficient and trustworthy. The recovery time will be much faster and redundancy of data being backed up is handled in a better fashion.
Good Blog and definately an important topic that should be addressed and well aware of.